Privacy Policy

Website enquiries

When you submit our contact form, we save your name, email address, selected service and message so our designated team can review and respond to your enquiry. A notification containing these details is sent to our company inbox. Please avoid confidential information. Email [email protected] to ask about or request deletion of an enquiry you submitted.

Human support conversations

When support is available, the help widget saves your name, email and messages for staff with explicit support access. If nobody accepts, the same conversation is saved for follow-up and a notification is queued to our company inbox. Your email address is not verified by submitting it. Please avoid confidential information.

The widget keeps a credential for this conversation in your browser tab storage so you can reconnect. It grants access only to this conversation and expires after seven days. Your readable ticket reference alone cannot open the transcript. Clearing tab storage or starting a new conversation removes this browser's saved credential. Email [email protected] to request help with your saved request or deletion.

1. Introduction

The Regiment ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We comply with the Information Technology Act, 2000 (India), the Digital Personal Data Protection Act (DPDP), and adhere to global standards such as GDPR where applicable.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We may use information collected about you to:

• Provide, operate, and maintain our website and services.
• Improve, personalize, and expand our website.
• Understand and analyze how you use our website.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
• Send you emails.
• Find and prevent fraud.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: